Important Rights and Disclosures - MRS BPO, LLC

Important Rights and Disclosures

This is an attempt to collect a debt and any and all information obtained will be used for that purpose. This information is from a debt collector.


The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person other than your attorney or spouse about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities you may contact the Federal Trade Commission at 1-877-FTC-HELP or

California License Number - 10799-99


A consumer has the right to request in writing that a debt collector or collection agency cease further communication with the consumer. A written request to cease communication will not prohibit the debt collector or collection agency from taking any other action authorized by law to collect the debt. FOR INFORMATION ABOUT THE COLORADO FAIR DEBT COLLECTION PRACTICES ACT, SEE HTTPS://COAG.GOV/CAR/.

Our local office address is 7200 S. Alton Way Ste. B180, Centennial, CO 80112. Our local phone number is 303-468-5779. 303-468-5779.


You have the right to request all of the following concerning your debt: 1) Documentation of the name of the original creditor as well as the name of the current creditor or owner of your debt, 2) Your last account number with the original creditor, 3) A copy of the signed contract, signed application, or other documents providing evidence of your liability and its terms, 4) The date that your debt was incurred, 5) The date of your last payment, if applicable, and 6) An itemized accounting of the amount claimed to be owed, including the amount of the principal, the amount of any interest, fees, or charges, and whether the charges were imposed by the original creditor, a debt collector, or a subsequent owner of the debt. You may request the above information by contacting us by phone, or email, at the following 888-334-5677, or MRS BPO, LLC 1930 Olney Avenue Cherry Hill, NJ 08003.


Notice of Important Rights: You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the debt collector.


This collection agency is licensed by the Minnesota Department of Commerce.


State of Nevada company license numbers:

Corporate Headquarters: 1930 Olney Avenue, Cherry Hill, NJ 08003 | License #FCA10092

Rick Freedman, Nevada Licensed Compliance Manager, Certificate #CM10385

Please direct all written requests, requests for verification, and other correspondence to our New Jersey address.


To better serve you, please advise us if you have any language preference other than English. At this time, we have the following language access services available to you upon request: (1) Spanish speaking representatives, and, (2) translation of our written communications into Spanish. In addition, a translation and description of commonly-used debt collection terms is available in multiple languages on New York City’s Department of Consumer Affairs’ website at

New York City Department of Consumer Affairs, license number 1292105, 1292103, 2068661. MRS BPO, LLC contact: Katie Smith - Mon - Fri 9 AM - 5 PM ET (800) 716-6429.


We are required by regulation of the New York State Department of Financial Services to notify you of the following information. This information is NOT legal advice. Debt collectors, in accordance with the Fair Debt Collection Practices Act, 15 U.S.C. § 1692 et seq., are prohibited from engaging in abusive, deceptive, and unfair debt collection efforts, including but not limited to: (i) The use or threat of violence; (ii) The use of obscene or profane language; and (iii) Repeated phone calls made with the intent to annoy, abuse, or harass. If a creditor or debt collector receives a money judgment against you in court, state and federal laws may prevent the following types of income from being taken to pay the debt: 1. Supplementary security income, (SSI); 2. Social Security; 3. Public assistance (welfare); 4. Spousal support, maintenance (alimony) or child support; 5. Unemployment benefits; 6. Disability benefits; 7. Workers compensation benefits; 8. Public or private pensions; 9. Veterans benefits; 10. Federal student loans, federal student grants, and federal work study funds; and 11. Ninety percent of your wages or salary earned in the last sixty days.

You may request communications from us in an alternative, reasonably accommodatable format selected by us such as large print or braille. You may call 866-230-0667 to make such a request.


North Carolina Department of Insurance, permit numbers:

  1. Corporate Headquarters: 1930 Olney Avenue, Cherry Hill, NJ 08003 | License Number: 119503727
  2. Alabama Branch Office: 4930 West State Highway 52, Suite 1, Taylor, AL 36305 |License Number 119507181
  3. India Branch Office: Unit 102 - Deekay Tech Park - UnitC99 Turbhe MIDC Navi Mumbai, MH 400705 | License Number: 119507871

Please direct all written requests, requests for verification, and other correspondence to our New Jersey address.


You can request a copy of this document in Spanish. Residentes de Puerto Rico: Pueden solicitar una copia de este documento en Español.